Customer Flow Management System In a State Institution
Category
Public Services
Hansab, for the Riga City Construction Council, improved customer satisfaction by a better queuing experience. Consequently, providing a more efficient process freeing up time and resources.
Riga Construction Council is a state institution, which aims to service the citizens of Latvia in the best possible way. By employing customer flow management solutions offered by Hansab, Improved quality of service due to initial data capture
and operational efficiencies by better staff utilization.
The customer flow management system consists of a modern Qmatic touch screen printer, serving six workplaces and a customer flow management software.
